WHERE DO YOU SHIP TO?

We ship globally.

What are the shipping fees and delivery timeline?

Attention!

• Indicated shipping timeline is an approximate number of days an order takes to deliver from the ship date indicated at checkout, and does not include weekends, holiday and any unforeseeable delays on the courier's end (weather, volume, traffic, etc). Delivery may be delayed if a change of delivery option was submitted on the customer's end. If your order consists of in-stock, shipping later and/or made-to-order pieces, the dispatch date may change. Make sure to check the dates indicated during checkout and on your confirmation email.
• Your order may be split if the estimated dispatch dates are more than 7 days apart (UK only).
• The shipping fee is charged based on the subtotal before taxes, discounts, and non-refundable.
• CUSTOMS TAX- Deliveries outside of the US, Canada, Australia, and Germany may be subject to additional custom duties and service fees. Please note that Jusade does not have any control over them and cannot advise as to what the cost will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we're not able to reimburse you for duties and taxes paid upon delivery.

United Kingdom

Type of shipping	Threshold	Price	Shipping timeline
Expedited Standard	Order over £150	Free	5-7 Business days
Expedited Standard	Order below £150	£6.99	5-7 Business days

 

Germany

Type of shipping	Threshold	Price	Shipping timeline
Expedited Standard	Order over £150	Free	5-7 Business days
Expedited Standard	Order below £150	£9.99	5-7 Business days

 

United States

Type of shipping	Threshold	Price	Shipping timeline
Expedited Standard	Order over $150	Free	5-7 Business days
Expedited Standard	Order below $150	$10	5-7 Business days
Express		$14.99	4 Business days

 

Canada

Type of shipping	Threshold	Price	Shipping timeline
Expedited Standard	Order over £150	Free	5-7 Business days
Expedited Standard	Order below £150	6.99	5-7 Business days
Express		$14.99	4 Business days

 

Other International 

Type of shipping	Threshold	Price	Shipping timeline
Expedited Standard	Order over £150	Free	5-7 Business days
Expedited Standard	Order below £150	£17.99	5-7 Business days

 

WHAT IF MY PARCEL DOESN’T ARRIVE?

We ask if you could patiently wait up to 4 days after the promised shipping date to receive your parcel in case of a shipping delay, but we will do our best to get your parcel to you as fast as we can. If you have still not received your order after this time, please contact us stating your order number and we will look into this for you.

RETURNS:

Please refer to our returns policy for further information on how to exchange your packages.